Digital Transformation e organizzazione innovativa per arricchire la customer experience

Francesco Iarlori, Head of Innovation & Digital Strategy, Halldis

Buzzwords like IoT & AI, what do they mean for business and how companies take advantage of them ? Through an engaging mix of key technologies, business insights, and human ability we are able to create new businesses and decrease costs.

Machine learning, natural language processing, and robotics have their implications for business strategy, as well as the economic and societal issues they raise; artificial intelligence will complement and strengthen our workforce rather than just eliminate jobs; leverage on collective intelligence of people and computers together permit us to challenge and solve business problems were considered impossible before.

“Software is eating the world”, says Marc Andreessen, having the ability to look at different perspective will make easier to understand each other point of view and have empathy across organisations.